Skip2 Networks - DNS Errors – Incident details

DNS Errors

ResolvedMajor outage3 hours 13 minutes

Affected

Content Delivery Network (CDN)

Major outage from 2:04 AM to 5:17 AM

Domain Name System (DNS)

Major outage from 2:04 AM to 5:17 AM

Web Application Firewall (WAF)

Major outage from 2:04 AM to 3:33 AM, Operational from 3:33 AM to 5:17 AM

Static Storage

Major outage from 2:04 AM to 3:33 AM, Operational from 3:33 AM to 5:17 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    A portion of our DNS zones have been deactivated in error. We are working on restoring the zones.

  • InvestigatingUTC

    Our systems indicate a high rate of DNS errors are occurring. We are investigating the issue. Updates will be posted to this page.